How to add and sync your bol.com account with Boloo
Learn how to synchronize your bol.com seller account with Boloo using API keys.
Read more →Help Center
How can we help you?
Find answers to all your questions about Boloo. From account settings to the tools and everything in between.
Help articles
The tools
The tools
Dashboard
The Boloo Dashboard gives you a complete overview of your sales figures, product information, and all costs.
10 sub-articlesRead more →The tools
Product Research
Discover how to use Product Research tools such as the Product Tracker, Keyword Explorer, and Ranking Checker.
4 sub-articlesRead more →The tools
Where can I find the course files?
Find the Google Drive files for the Blueprint and 10x courses.
Read more →The tools
Zapier
Learn how to connect Boloo with other apps via Zapier for automation.
Read more →The tools
Mobile app
Having issues with notifications in the Boloo mobile app? Find the solutions here.
Read more →The tools
Boloo Buddy, our Chrome extension
Everything about the Boloo Buddy Chrome extension: Customer Questions AI, downloading, and troubleshooting.
4 sub-articlesRead more →The tools
Importing/Exporting product cost prices with CSV
Learn how to update cost prices for all your products at once using CSV files.
Read more →The tools
Email campaigns
Everything about email campaigns in Boloo: triggers, tags, test emails, and more.
6 sub-articlesRead more →Boloo AI
Listing Generator
Generate a complete bol.com listing within 10 seconds with Boloo AI.
Read more →Boloo AI
Ask me Anything
Ask Boloo AI any question you have via the Ask me Anything feature.
Read more →Boloo AI
Keyword Extractor
Extract the most frequently used keywords from a bol.com product description using AI.
Read more →Boloo AI
Review Analyser
Analyse bol.com product reviews with AI and discover strengths, weaknesses, and areas for improvement.
Read more →Everything about selling on bol
My product is not selling, what can I do?
Tips to sell your product better: keywords, product description, images, and more.
Read more →Everything about selling on bol
What makes a good listing?
Learn how to create the perfect listing: title, photos, and description.
Read more →Everything about selling on bol
Am I allowed to sell on a private label product listing?
Learn whether you can sell on a private label product listing and how to check trademarks.
Read more →Everything about selling on bol
LvB has a long waiting time - how should I ship my products now?
Alternatives to LvB: fulfilment centres and self-shipping with parcel stamps.
Read more →Everything about selling on bol
What stickers need to be on my products for LvB?
Information about the required labels and stickers for Logistiek via Bol (LvB).
Read more →Everything about selling on bol
How do I create a product family on bol.com?
Step-by-step guide to creating a product family on bol.com.
Read more →Everything about selling on bol
How do I register a trademark?
Step-by-step guide to registering a trademark with BOIP.
Read more →Everything about selling on bol
Listing Hijacker Alerts
What to do when someone else is selling your product on bol.com.
Read more →Subscription & account
Can I cancel Boloo on a monthly basis?
Yes, Boloo can be cancelled on a monthly basis.
Read more →Subscription & account
How can I cancel my Boloo account?
Steps to cancel your Boloo account.
Read more →Subscription & account
Is it possible to pause my Boloo subscription?
You can cancel your Boloo subscription monthly and resume it later.
Read more →Subscription & account
Does Boloo have a free trial?
Yes. A new subscription starts with 30 days free. Your plan is only charged for the first time after that.
Read more →Subscription & account
How do I change my password?
Instructions for changing your password in Boloo.
Read more →Subscription & account
How can I change my bank account number?
Steps to change your bank account number in Boloo.
Read more →Subscription & account
Where can I find my Boloo invoices?
Find and download your Boloo invoices.
Read more →The tools
Dashboard - KPIs
What each KPI at the top of the Dashboard means and what Boloo compares it with.
Read more →The tools
Dashboard - Store Performance
View the performance of your bol.com store in the Boloo Dashboard.
Read more →The tools
Products sold in this period
Overview of products sold per period in the Dashboard.
Read more →The tools
Performance per product
View the performance of each individual product in the Dashboard.
Read more →The tools
Netherlands vs Belgium
Compare your sales figures between the Netherlands and Belgium.
Read more →The tools
Costs by category
See which costs are included in the calculation of your profit.
Read more →The tools
Campaign Statistics
View the statistics of your email campaigns in the Dashboard.
Read more →The tools
Box Size Checker
See for each LVB order whether bol.com charged the shipping costs of the right rate group, and how much you can claim.
Read more →The tools
Export Transactions
Download the transactions behind your Dashboard as an Excel file for the period you chose.
Read more →The tools
Why do I only see revenue at the end of the month?
After connecting your store, the revenue for the current month appears on the last day. This is related to how Boloo synchronises orders.
Read more →The tools
What are email campaigns?
What an email campaign in Boloo does and how to start your first campaign in four steps.
Read more →The tools
How do triggers work in email campaigns?
Which triggers there are, how to choose the delay and send time, and when Boloo does not send an email.
Read more →The tools
How to use 'tags' in the email campaign?
Personalise your emails with tags, such as the customer's first name, the product title or the track and trace link.
Read more →The tools
How do I send a test email?
Send yourself a test email from the email editor and check your campaign before your customers receive it.
Read more →The tools
The wrong product is showing in my email campaign!
Why a test email shows a sample customer and a sample product instead of your own product.
Read more →The tools
Copying campaigns to a second store
Copy an email campaign with Make a copy, to another store or within the same store.
Read more →The tools
The new Boloo Product Tracker
Discover how the updated Boloo Product Tracker works with an advanced predictive model.
Read more →The tools
What does 'no data' mean exactly?
Explanation of why you see 'no data' for a product in the tracker.
Read more →The tools
How does the Keyword Explorer work?
Discover search volumes and market trends for any keyword on bol.com.
Read more →The tools
How does the Product Ranking Checker work?
Check the position of your products on bol.com daily with multiple keywords.
Read more →The tools
Where can I download the Boloo Chrome extension?
Download the Boloo Buddy Chrome extension and add products directly to the Product Tracker.
Read more →The tools
Customer Questions AI
Let Boloo suggest a reply to a customer question in your bol.com seller account, and see which data the AI does and does not use.
Read more →The tools
No Data in the Chrome Extension
Explanation of why the Chrome extension shows 'No Data' on bol.com.
Read more →The tools
Boloo Chrome extension not working
Steps to resolve issues with the Boloo Chrome extension.
Read more →